Packs'n Bags & Luggage

Tips & Tricks

We are proud of our products and develop each product detail to help you to enjoy them for as long as possible. Useful information about your VAUDE products and instructions can be found here.

CARE & MAINTENANCE

Our products are made with a passion for design and high quality materials. Nevertheless, or precisely because of this, they also need the right care in order to function optimally in the long run.

Use a sponge and mild soap to clean dirt and light stains. If a pack gets really grimy, you can clean it under running water. Don’t remove the metal frame of a VAUDE backpack for cleaning though. To dry it, hang it up in a well-ventilated area.

Note: Do not dry clean backpacks or try to wash them in a washing machine!

You can find more information on product care and maintenance here.

REPARIS AND REPLACEMENT PARTS

Backpacks, especially the suspension systems, are constantly exposed to heavy wear and tear. Wear and tear or damage doesn’t necessarily mean the end for your backpack. Below you’ll find some helpful hints on what you can do to make your VAUDE products last longer:

Guarantee

All VAUDE products have a statutory warranty period of two years. For all “Made in Germany” products, we have even extended this to five years.

If you’ve got a defective product, you can find out if it meets the warranty conditions here.

Repairs

Smaller repairs can often be done by yourself. Try our “Do-it-yourself” repair instructions, all videos have been put together for you here.

You can find the suitable spare parts for the repair on our website.

Open Seams & Webbing

Backpack seams can open; webbing seams can loosen or even come out altogether. A shop that repairs shoes can help with this. They have industrial sewing machines and can easily repair a backpack seam.

Worn out materials

You’ve probably experienced it: The material on your shoulder straps becomes worn. Shoe repair shops can usually help with this as well.

Re-waterproofing

Permanent exposure to rain and sun can cause a pack’s waterproofing to wear off. When this happens, we recommend re-waterproofing your pack with Nikwax Tent & Gear Solarproof. However, if the coating peels off on the inner surface, even repeated waterproofing can’t help.

BACKPACK ADJUSTMENT

Slightly tighten the shoulder straps and load positioning straps. The clasps and load positioning straps should be located between the collarbone and shoulder height.

2. Close and tighten the hip belt with your shoulders raised. The hip belt should sit snugly on the top of your pelvic girdle. About 80 % of the load should be carried on your hips.

3. Loosen the shoulder straps until you feel all of the weight on your hips. Then tighten the shoulder straps slightly to stabilize the backpack in the shoulder area.

4. Tighten the load positioning straps. The suspension is slightly lifted off the back of the shoulder and relieves this area.

Last but not least, move the sternum strap to a comfortable height and close it. Make sure that there’s no strain on the strap when you inhale – this could hinder your breathing.