Frequently Asked Questions

Frequently Asked Questions on Catalog and Sponsoring

I would like to order a catalog.

Several years ago we stopped publishing catalogs in order to cut down on the massive amount of paper they require. The product area on our website, provides detailed information about all of our products.

Our homepage

Requests for sponsoring and events

To help us process your sponsoring request efficiently, please use the following form. This is the only way that we’ll be able to consider your request.

Please note that each request can take 3 to 4 weeks to process. Thank you for your patience and understanding!

Sponsoring requests

Frequently Asked Questions on Returns & Repairs

Would you like to return a VAUDE product?

No problem! Here you can find out how to return a product and what you need to keep in mind when returning a product.

You couldn’t find the answer to your question?

Please contact our Customer Service department and we’ll get back to you as soon as possible.

Inquiry Form

User manuals

Care and repair


Do you always want to be informed?

Dealer Search

Find a VAUDE dealer near you.

Help & Contact

Have a question for us?